> For the complete documentation index, see [llms.txt](https://help.helioscard.xyz/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.helioscard.xyz/the-helios-card/managing.md).

# Managing your card

You control your card from the **Card** screen.

## What you can do

* **View card details.** Reveal your card number, expiry, and security code when you need them to pay online.
* **Set or change your PIN.** A 4-digit PIN, required for some in-person and ATM transactions.
* **Freeze / unfreeze.** Instantly freeze the card if it's lost or you want to pause spending, and unfreeze when you're ready again.
* **Set a daily spending limit.** Cap how much can be spent per day.

## Freezing your card

If your card is lost or you spot something wrong, **freeze it immediately** from the Card screen. Frozen cards decline new payments — including through Apple Pay and Google Pay — until you unfreeze them.

{% hint style="warning" %}
If you believe your card details were stolen, freeze the card and [contact support](/help-and-troubleshooting/contact.md) right away.
{% endhint %}

## Frequently asked

### I forgot my PIN.

You can set a new PIN from the Card screen.

### My card is frozen and I didn't freeze it.

If you didn't freeze your card and it's frozen, [contact support](/help-and-troubleshooting/contact.md) — it may have been frozen as a precaution.

### Where do I see my card number for online payments?

On the Card screen, reveal your card details. Keep them private.


---

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